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You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
At Go Adventure Outfitters, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@goadventureoutfitters.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
Experience aquatic freedom like never before with Sublue Vapor cutting-edge streamlined design – a blend of innovation and efficiency that redefines your underwater journey. Its spindle-shaped body effortlessly glides through water, while the hydrodynamic buoyancy chamber minimizes disruptions, enabling you to explore deeper and glide further. Say hello to a new level of underwater movement where speed, performance, and comfort converge seamlessly.
Step into a world of information and control with Sublue Vapor immersive LED screen, serving as your underwater dashboard. Stay connected to your adventure by easily tracking battery levels, speed, bearing, water temperature, and depth. Tailor settings to your liking, ensuring a personalized and enriched underwater journey.
Experience the pulse-pounding excitement of Sublue Vapor customizable speed control, propelling you through the depths at your desired velocity. Feel the rush as you glide effortlessly or rev up for a heart-pounding journey – the choice is yours. Immerse yourself in a world of underwater wonder, where every surge of speed unlocks a new level of aquatic exhilaration.
Take charge of your underwater exploration with its sophisticated depth management system. Sublue Vapor customize reachable depths to match your skill level, backed by critical alerts that notify you when limits are approached. Additionally, its intelligent over-depth speed limitation ensures a controlled descent, optimizing stability and safety during deeper dives. Whether you're a novice or experienced diver, this feature guarantees a secure and enriching underwater experience like no other.
Embark on underwater exploration with utmost confidence, guided by Sublue Vapor innovative depth change rate alert feature, ensuring both comfort and safety. Sudden depth changes can induce discomfort or even decompression sickness, which is why our system empowers you to set a controlled rate of depth change while receiving critical alerts upon nearing thresholds. With our recommended maximum descent speed of 18m/min and ascent speed of 9m/min, transitions are effortlessly smooth, allowing you to fully enjoy depths up to 131 ft.
Elevate your underwater escapades with the ultimate convenience of a detachable battery, boasting a rated voltage of 29.6V and an impressive 13000mAh capacity, providing a substantial 384.8Wh of energy. Sublue Vapor robust battery not only fuels your adventures but also enables the unit to run for up to 60 minutes, ensuring extended exploration. Prioritizing your safety, it comes equipped with protective measures against overcharging, over-discharge, overcurrent, short-circuits, and discharge monitoring. Dive into the depths with confidence, empowered by innovation and security, making every underwater moment count. And that's not all – experience uninterrupted thrills with our cutting-edge Super-Fast Charging technology. Charge your device from 0% to 85% in just 1 hour, and swiftly reach full power from 85% to 100% in a mere 0.5 hours. Stay fully charged and ready to explore the depths in no time, immersing yourself in the aquatic wonderland.
Effortlessly link to your smartphone for seamless data sharing, including depth, temperature, rate of depth change, and location information during your aquatic journey.
Sublue products come with a 1-year warranty on devices and 6 months on motion systems （motor, electric speed controller, propeller, and bearing) and batteries unless otherwise stated.
