Operated by CRAM Group LLC
Effective Date: September 17, 2025
At Go Adventure Outfitters, we stand behind the quality of every product we sell. Your satisfaction and confidence in our products are our top priorities. Every item we carry is sourced from verified U.S. suppliers and manufacturers and is backed either by our internal quality assurance or the original manufacturer’s warranty.
We believe outdoor gear should perform as promised. That’s why we guarantee that all products purchased from https://goadventureoutfitters.com will be free from defects in materials and workmanship under normal use.
If any product does not meet this standard, we will work quickly to repair, replace, or refund your purchase according to our Return and Refund Policy.
Most products include a manufacturer’s warranty that covers defects or workmanship issues for a specific period.
For warranty information on a particular item, please contact our support team before or after purchase, and we’ll provide full details and claim instructions.
Email: support@goadventureoutfitters.com
Phone: 1-888-489-5722
When your order arrives, please inspect the packaging carefully.
If you notice visible damage—such as dents, tears, or crushed corners—note it on the delivery receipt before signing. If you cannot inspect immediately but suspect damage, write “suspect damage” on the receipt.
Should your item arrive damaged:
Take clear photos of the packaging and the product.
Email the photos to support@goadventureoutfitters.com within 5 days of delivery.
We will arrange a replacement or refund in accordance with our Returns and Refund Policy, typically within one business day of approval.
Our guarantee does not cover damage caused by:
Misuse, abuse, or improper handling
Normal wear and tear
Unauthorized modification or repair
For issues outside these limits, we’ll still help coordinate warranty service with the manufacturer whenever possible.
Go Adventure Outfitters
Operated by CRAM Group LLC
111 Town Square Pl Ste 1238 #665969
Jersey City, NJ 07310
Email: support@goadventureoutfitters.com
Phone: 1-888-489-5722
Hours: Monday–Friday, 9 AM–6 PM EST
Our Promise:
When you shop with Go Adventure Outfitters, you can trust that every product has been chosen for performance and reliability, and that our team stands behind every purchase with honesty, transparency, and accountability.